# Apercu

> AI thematic analysis for open-ended text. Upload CSV or Excel text data such as survey responses, reviews and support tickets, and get AI-labeled themes with counts, percentages and source examples in minutes. Paid plans add an AI-written PDF report. No code needed. Free to start.

## Docs

- [Full product details, pricing & FAQ](https://getapercu.com/llms-full.txt): Complete information about Apercu, what it does and does not do, pricing, and FAQ
- [Machine-readable pricing](https://getapercu.com/pricing.md): Plans, limits, top-ups, and credit rules
- [Free thematic analysis tool](https://getapercu.com/free-thematic-analysis-tool): Upload a CSV or Excel file and see AI-labeled themes without an account
- [About Apercu](https://getapercu.com/about): What Apercu does, who it is for, its limits, and how it handles data
- [Blog](https://getapercu.com/blog): Guides on open-ended survey analysis, coding and thematic analysis
- [Use cases](https://getapercu.com/use-cases): Survey responses, NPS comments, reviews, support tickets, employee surveys and interviews
- [Comparisons](https://getapercu.com/alternatives): Apercu compared with Thematic, Caplena, NVivo, MonkeyLearn and manual coding

## Blog Posts

- [60 Open-Ended Survey Question Examples (and How to Analyze the Answers)](https://getapercu.com/blog/open-ended-survey-question-examples.md): 60 open-ended survey question examples for customer, NPS, product, employee, event and UX surveys, plus tips for writing them and analyzing the answers.
- [7 Best Thematic Alternatives for Analyzing Customer Feedback (2026)](https://getapercu.com/blog/best-thematic-alternatives.md): Compare the best Thematic alternatives for feedback and survey analysis: Apercu, Caplena, Dovetail, Qualtrics Text iQ, MAXQDA, NVivo and spreadsheets.
- [Best Tools to Analyze Open-Ended Survey Responses (2026)](https://getapercu.com/blog/best-tools-to-analyze-open-ended-survey-responses.md): The best tools for analyzing open-ended survey responses by situation: AI theme tools, survey platforms, qualitative software, spreadsheets and ChatGPT.
- [How to Analyze Open-Ended Survey Responses in Excel and Google Sheets](https://getapercu.com/blog/analyze-open-ended-survey-responses-in-excel.md): Analyze open-ended survey responses in Excel or Google Sheets: clean the data, flag keywords, code responses, count themes and chart the results.
- [How to Analyze Survey Responses with ChatGPT (Prompts and Pitfalls)](https://getapercu.com/blog/analyze-survey-responses-with-chatgpt.md): Use ChatGPT to analyze open-ended survey responses: step-by-step prompts for codebooks and coding, how to verify counts and quotes, and when to switch tools.
- [How to Automatically Extract Themes from G2 Reviews](https://getapercu.com/blog/extract-themes-from-g2-reviews.md): Step-by-step guide to extracting themes from G2 reviews: collect reviews, split likes and dislikes, run AI thematic analysis and turn themes into decisions.
- [How to Code Open-Ended Survey Responses (with a Free Codebook Template)](https://getapercu.com/blog/how-to-code-open-ended-survey-responses.md): How to code open-ended survey responses: build a codebook, apply codes consistently, group codes into nets and check reliability. Free Excel template.
- [How to Present Open-Ended Survey Results (with Report Examples)](https://getapercu.com/blog/how-to-present-open-ended-survey-results.md): How to present open-ended survey results: the best charts, how to write theme headlines, choose quotes and show the base, plus an example report structure.
- [Inductive vs Deductive Coding: Differences, Examples and When to Use Each](https://getapercu.com/blog/inductive-vs-deductive-coding.md): Inductive coding builds codes from the data. Deductive coding starts from a predefined codebook. See examples, pros and cons, and how to combine both.
- [Thematic Analysis vs Sentiment Analysis: Which One Do You Need?](https://getapercu.com/blog/thematic-analysis-vs-sentiment-analysis.md): Thematic analysis shows what people talk about. Sentiment analysis shows how they feel. Learn the difference, how sentiment scores work and when to use each.
- [What Is Thematic Analysis? Definition, Steps and Examples](https://getapercu.com/blog/what-is-thematic-analysis.md): Thematic analysis explained: what it is, the six steps from Braun and Clarke, inductive vs deductive approaches, a worked example, and how AI speeds it up.
- [How to Analyze Open-Ended Survey Responses: A Step-by-Step Guide](https://getapercu.com/blog/how-to-analyze-open-ended-survey-responses.md): Learn how to analyze open-ended survey responses step by step: clean the data, build a codebook, code answers, count themes and present results.

## Comparisons

- [Caplena Alternative for Open-Ended Survey Coding](https://getapercu.com/alternatives/caplena.md): Looking for a Caplena alternative? Compare Apercu and Caplena for coding open-ended survey responses: pricing, setup, AI themes and integrations.
- [NVivo Alternative for Survey and Feedback Analysis](https://getapercu.com/alternatives/nvivo.md): Looking for an NVivo alternative for open-ended survey responses and feedback? Compare Apercu and NVivo on setup, speed, coding approach and price model.
- [Automated Thematic Analysis for Open-Ended Text](https://getapercu.com/alternatives/manual-thematic-analysis.md): Automate thematic analysis for surveys, interviews, reviews and support tickets. Apercu groups text, labels themes and writes a report in minutes.
- [MonkeyLearn Alternative for Text Clustering and Theme Discovery](https://getapercu.com/alternatives/monkeylearn.md): Looking for a MonkeyLearn alternative? Apercu groups survey responses, reviews and support tickets into AI-labeled themes without model training.
- [Thematic Alternative for Small Teams: Apercu vs Thematic](https://getapercu.com/alternatives/thematic.md): Looking for a Thematic alternative? Compare Apercu and Thematic on pricing, setup time, AI theme labeling and integrations. Start free, no sales call.

## Use Cases

- [App Review Analysis for the App Store and Google Play](https://getapercu.com/use-cases/app-review-analysis.md): Analyze App Store and Google Play reviews with AI. Group reviews into themes like crashes, login and pricing, with counts and examples, by release.
- [Employee Survey Comment Analysis with AI](https://getapercu.com/use-cases/employee-survey-analysis.md): Analyze employee engagement survey comments with AI. Group open-ended answers into themes like workload, managers and growth, with counts and examples.
- [NPS Comment Analysis: Find What Drives Your Score](https://getapercu.com/use-cases/nps-comment-analysis.md): Analyze NPS verbatim comments with AI. Split detractors, passives and promoters, find the themes behind each score and see what to fix first.
- [Support Ticket Analysis: Find What Drives Your Ticket Volume](https://getapercu.com/use-cases/support-ticket-analysis.md): Categorize support tickets automatically with AI. Group ticket subjects and descriptions into labeled themes, find top contact drivers and cut repeat tickets.
- [User Interview Analysis: Find Themes Across Research Sessions](https://getapercu.com/use-cases/user-interview-analysis.md): Analyze user interview notes and transcripts with AI. Group answers across sessions into themes with counts and quotes, and get to synthesis faster.
- [Customer Feedback Thematic Analysis with AI](https://getapercu.com/use-cases/customer-feedback-analysis.md): Analyze customer feedback from NPS, support tickets, reviews and surveys. Apercu groups comments into AI-labeled themes with counts and real examples.
- [Product Review Thematic Analysis with AI](https://getapercu.com/use-cases/product-review-analysis.md): Automatically extract themes from G2, Capterra, app store and Amazon reviews. Apercu groups reviews into AI-labeled themes with counts and examples.
- [Open-Ended Survey Response Analysis with AI](https://getapercu.com/use-cases/survey-response-analysis.md): Analyze open-ended survey responses with AI. Apercu codes answers into labeled themes with counts, percentages and examples from your CSV or Excel export.

## Free Templates

- [Open-ended survey coding template (Excel)](https://getapercu.com/templates/open-ended-survey-coding-template.xlsx): Codebook, coding grid and summary sheet with counting formulas
- [Codebook template (CSV)](https://getapercu.com/templates/open-ended-survey-codebook-template.csv): Example codebook with definitions, include and exclude rules

## Legal

- [Privacy Policy](https://getapercu.com/privacy)
- [Terms of Service](https://getapercu.com/terms)
- [Contact](https://getapercu.com/contact): hello@getapercu.com

Last updated: October 14, 2026